Terms & Conditions

Payment

• All prices are in $ (Dollar.).
• We will not process your order until we receive full payment for the same.

Refunds

• All sales are final.
• We will reproduce your order if we verify that we made an error.
• We must be notified with 72 hours from delivery of any defects.
• We may request that you return 100% of a defective order within 5-10 business days before we agree to redo your order.
• Dundiza will gladly reimburse return shipment costs of authorized exchanges/returns

Liability for errors

We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.

Shipping

• We will ship out your order within 5 business days in order to ensure that it reaches its destination within 7 business days.
• The transit time of 5 days is only an estimate and we are not liable for delays by our shipping partner.
• If the product you ordered is damaged during shipping we will replace it at no charge to you.